FAQs: Comment Management

Where are my comments stored?
Comments are stored on the TypePad Connect servers. We are working on the ability to export comments so that you will be able to access your comments even if you've disabled TypePad Connect. 

Where can I find an RSS feed for my comments?
You can find an RSS feed for your comments on your public profile. In order to see your RSS feed, you will need to enable the "Recent Activity" module on the profile, which is found on the "Edit Profile" page.

How do I delete comments?
To delete a single comment, from the Comments tab, select the down arrow menu for the comment and select Delete. To delete multiple comments, select the checkboxes next to each and choose Delete from the "Mark checked" menu at the bottom of the page. See below:

How do I approve comments?
To approve a single comment, from the Comments tab, select the down arrow for the comment and select Publish. To approve multiple comments, select the checkboxes next to each and choose Publish from from the "Mark checked" menu at the bottom of the page.

 

How do I edit comments?
Comments are owned by the readers who left them so the option to edit them is not available to the blog owner. You can choose to unpublish a comment if you wish. As a commenter, you may edit comments only within the first five minutes after posting unless there have been replies left on your comment.

Can I import my existing comments into TypePad Connect?
Not yet but we are making this feature available. 

Can I export the TypePad Connect comments to my blog?
Not yet but we are making this feature available. 

Why are my comments not in my blog's admin panel any more?
After setting up TypePad Connect for your blog or web site, the comments will all be managed via your TypePad Connect Comments area. For TypePad users, we've made the integration one step better by importing all the comments that were posted previously into TypePad Connect as well. If you choose to disconnect your blog or web site from TypePad Connect, all of your comments prior to TypePad Connect will be available via your blog's admin panel.

How do I claim my comments from an OpenID account?

If you've made a comment on a blog using TypePad Connect while logged in with your OpenID account, you automatically have a profile with us! To claim the comments and profile, verify your identity by clicking "Claim" on the profile.

Are comments made in TypePad Connect picked up by Google (and other search engines)?
Comments made in TypePad Connect are not currently picked up by search engines. But we're working on it, so stay tuned!

My comments are not showing up! Why?
Your comments may be in your moderation queue waiting for your approval. From the dashboard, click on your blog or website title in the main content area. If you have more than one blog or website, then use the blog/site selector in the navigation to change your dashboard view. In the "Comments" area you can view all comments awaiting moderation.

Additionally, you can customize your moderation settings in the "Settings" tab. Your moderation setting may be set so that all comments must be approved by you, although this is not the default setting.